approach

Cooperative. Not Combative.

Cooperative. Not Combative.

We approach your law firm with a spirit of cooperation, not contention. Our introductory letter to your attorneys sums up our attitude. Here is an excerpt:

Santorian’s mission is to help your firm unreservedly satisfy its Client.  One of the ways in which we achieve that mission is to ensure that our mutual Client understands the value your firm has delivered.  In some instances, we may identify charges that require a value adjustment.  But at other times, we may explain to the Client that a particular task was complicated and warranted the price charged.  We approach our relationship-management duties with a spirit of cooperation, and with communication and reason.  We are confident that your Firm will benefit greatly from our participation in the relationship.

Law firms appreciate Santorian’s “second set of eyes.” Santorian’s review helps law firms to better understand how their clients perceive their billing practices and gives firms the opportunity to prove their commitment to delivering value to their clients.

You focus on the legal issues. We’ll focus on the legal invoices.

We manage your relationships with your outside attorneys to ensure that you are receiving maximum value for the money you spend.

Our mission is to free you and your in-house legal team to focus on running your business, not combing through mountains of attorney time entries. We want you to be able to focus on the legal issues, and we’ll focus on the legal invoices.

Let us give you a free, real-world preview of what Santorian can do for you.

11 Bala Avenue, Bala Cynwyd, PA  19004

484-430-4000